{"id":2033,"date":"2019-12-20T09:37:38","date_gmt":"2019-12-20T02:37:38","guid":{"rendered":"http:\/\/vivita.vn\/?page_id=2033"},"modified":"2025-07-02T16:20:23","modified_gmt":"2025-07-02T09:20:23","slug":"chinh-sach-doi-tra-hang","status":"publish","type":"page","link":"https:\/\/os7.letweb.net\/nhan-hoa\/chinh-sach-doi-tra-hang","title":{"rendered":"CH\u00cdNH S\u00c1CH \u0110\u1ed4I TR\u1ea2 NH\u00c2N H\u00d2A"},"content":{"rendered":"

Qu\u00fd kh\u00e1ch l\u00e0 kh\u00e1ch h\u00e0ng th\u00e0nh vi\u00ean c\u1ee7a h\u1ec7 th\u1ed1ng Nh\u00e0 Thu\u1ed1c Nh\u00e2n H\u00f2a c\u00f3 th\u00f4ng tin s\u1ed1 \u0111i\u1ec7n tho\u1ea1i<\/strong> \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 \u0111\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a, thu\u1ed1c… \u0111\u00e3 mua mi\u1ec5n ph\u00ed trong v\u00f2ng 30 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y mua n\u1ebfu c\u00f3 h\u00f3a \u0111\u01a1n ho\u1eb7c x\u00e1c nh\u1eadn mua t\u1ea1i Nh\u00e2n H\u00f2a (S\u1ed1 \u0111i\u1ec7n tho\u1ea1i, m\u00e3 kh\u00e1ch h\u00e0ng) c\u00f9ng nh\u1eefng quy \u0111\u1ecbnh c\u1ee5 th\u1ec3 nh\u01b0 sau:<\/p>\n\n\n\n\n\n\n\n\n\n\n\n
STT<\/strong><\/td>\n\u0110\u01af\u1ee2C \u0110\u1ed4I TR\u1ea2<\/b><\/td>\nKH\u00d4NG \u0110\u01af\u1ee2C \u0110\u1ed4I TR\u1ea2<\/b><\/td>\n<\/tr>\n
1<\/td>\nC\u00f2n nguy\u00ean ch\u1ea5t l\u01b0\u1ee3ng h\u1ea1n s\u1eed d\u1ee5ng, kh\u00f4ng b\u1ecb \u1ea3nh h\u01b0\u1edfng do \u0111i\u1ec1u ki\u1ec7n b\u1ea3o qu\u1ea3n: \u00e1nh s\u00e1ng, \u1ea9m \u0111\u1ed9, nhi\u1ec7t \u0111\u1ed9<\/td>\n<\/td>\n<\/tr>\n
2<\/td>\nC\u00f2n nguy\u00ean ni\u00eam garanti, c\u00f2n tem nh\u1eadn di\u1ec7n, tem gi\u00e1 m\u00e0ng co…<\/td>\nH\u00e0ng c\u1ea7n b\u1ea3o qu\u1ea3n l\u1ea1nh ho\u1eb7c b\u1ea3o qu\u1ea3n trong \u0111i\u1ec1u ki\u1ec7n \u0111\u1eb7c bi\u1ec7t<\/td>\n<\/tr>\n
3<\/td>\nS\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i do nh\u00e0 s\u1ea3n xu\u1ea5t (kh\u00f4ng \u00e1p d\u1ee5ng khi ph\u00e1t sinh l\u1ed7i do ng\u01b0\u1eddi s\u1eed d\u1ee5ng)<\/td>\nH\u00e0ng ti\u00eam ch\u00edch<\/td>\n<\/tr>\n
4<\/td>\nS\u1ea3n ph\u1ea9m \u0111\u00e1p \u1ee9ng \u0111\u1ee7 \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh v\u00e0 th\u1eddi gian b\u1ea3o h\u00e0nh c\u1ee7a h\u00e3ng<\/td>\nH\u00e0ng \u0111\u1eb7t ri\u00eang theo y\u00eau c\u1ea7u<\/td>\n<\/tr>\n
5<\/td>\nS\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng, b\u1ec3 v\u1ee1 trong qu\u00e1 tr\u00ecnh v\u1eadn chuy\u1ec3n (c\u00f3 h\u00ecnh \u1ea3nh ch\u1ee9ng minh)<\/td>\nC\u00e1c s\u1ea3n ph\u1ea9m n\u1eb1m trong danh s\u00e1ch ho\u1eb7c ch\u01b0\u01a1ng tr\u00ecnh c\u00f3 quy \u0111\u1ecbnh kh\u00f4ng \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3<\/td>\n<\/tr>\n
6<\/td>\nS\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang v\u1edbi \u0111\u01a1n h\u00e0ng \u0111\u00e3 \u0111\u1eb7t c\u1ea7n th\u1ecfa m\u00e3n 2 \u0111i\u1ec1u ki\u1ec7n sau:<\/p>\n

– S\u1ea3n ph\u1ea9m ch\u01b0a qua s\u1eed d\u1ee5ng, c\u00f2n nguy\u00ean v\u1eb9n bao b\u00ec ban \u0111\u1ea7u: tem, nh\u00e3n d\u00e1n, h\u1ed9p, m\u00e3 v\u1ea1ch, th\u1ebb gi\u1ea3m gi\u00e1, qu\u00e0 t\u1eb7ng \u0111i k\u00e8m (n\u1ebfu c\u00f3).<\/p>\n

– S\u1ea3n ph\u1ea9m ho\u00e0n tr\u1ea3 k\u00e8m h\u00f3a \u0111\u01a1n, ch\u1ee9ng t\u1eeb ho\u1eb7c th\u00f4ng tin x\u00e1c nh\u1eadn \u0111\u1ea7y \u0111\u1ee7.<\/td>\n

C\u00e1c \u0111\u01a1n h\u00e0ng c\u00f3 s\u1eed d\u1ee5ng phi\u1ebfu mua h\u00e0ng ho\u1eb7c phi\u1ebfu qu\u00e0 t\u1eb7ng<\/td>\n<\/tr>\n
7<\/td>\n<\/td>\nC\u00e1c m\u00e3 s\u1ea3n ph\u1ea9m kh\u00f4ng x\u00e1c \u0111\u1ecbnh \u0111\u01b0\u1ee3c t\u00ednh nguy\u00ean v\u1eb9n (\u0110\u00f3ng g\u00f3i kh\u00f4ng c\u00f3 garanti ho\u1eb7c \u0111\u00e3 th\u00e1o garanti, tem ni\u00eam phong, tem gi\u00e1, tem nh\u1eadn di\u1ec7n… c\u00e1c s\u1ea3n ph\u1ea9m d\u1ea1ng vi\u00ean r\u1eddi, n\u01b0\u1edbc.<\/p>\n

V\u00ed d\u1ee5: d\u1ea1ng b\u00f4i, thu\u1ed1c vi\u00ean b\u00e1n l\u1ebb, kh\u00f4ng v\u1ec9 v\u00e0 kh\u00f4ng h\u1ed9p<\/td>\n<\/tr>\n

8<\/td>\n<\/td>\nC\u00e1c tr\u01b0\u1eddng h\u1ee3p trang thi\u1ebft b\u1ecb y t\u1ebf thi\u1ebfu ph\u1ee5 ki\u1ec7n, linh ki\u1ec7n \u0111\u01b0\u1ee3c mua qu\u00e1 th\u1eddi h\u1ea1n 1 n\u0103m v\u00e0 kh\u00f4ng c\u00f3 phi\u1ebfu b\u1ea3o h\u00e0nh v\u00e0 c\u00e1c gi\u1ea5y t\u1edd h\u01b0\u1edbng d\u1eabn k\u00e8m theo.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\n

***L\u01b0u \u00fd: \u0110\u1ed1i v\u1edbi nh\u1eefng s\u1ea3n ph\u1ea9m v\u01b0\u1ee3t qu\u00e1 30 ng\u00e0y k\u1ec3 t\u1eeb ng\u00e0y mua v\u00e0 th\u1ecfa c\u1ea3 \u0111i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3 th\u00ec b\u1ecb tr\u1eeb 10% t\u1ed5ng gi\u00e1 tr\u1ecb s\u1ea3n ph\u1ea9m \u0111\u00e3 mua.<\/em><\/strong><\/p>\n

Ph\u01b0\u01a1ng th\u1ee9c \u0111\u1ed5i tr\u1ea3 v\u00e0 ho\u00e0n ti\u1ec1n:<\/strong><\/p>\n

– Qu\u00fd kh\u00e1ch mang s\u1ea3n ph\u1ea9m \u0111\u00e3 mua bao g\u1ed3m v\u1ecf h\u1ed9p, gi\u1ea5y h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng, h\u00f3a \u0111\u01a1n thanh to\u00e1n,… \u0111\u1ebfn nh\u00e0 thu\u1ed1c Nh\u00e2n H\u00f2a g\u1ea7n nh\u1ea5t.<\/p>\n

– Ho\u00e0n ti\u1ec1n t\u1ea1i qu\u1ea7y sau khi ho\u00e0n t\u1ea5t th\u1ee7 t\u1ee5c v\u00e0 \u0111\u01b0\u1ee3c ng\u01b0\u1eddi ph\u1ee5 tr\u00e1ch c\u1ee7a c\u1eeda h\u00e0ng k\u00fd v\u00e0 x\u00e1c nh\u1eadn.<\/p>\n

– Qu\u00fd Kh\u00e1ch \u0111\u01b0\u1ee3c \u0111\u1ed5i h\u00e0ng kh\u00e1c theo y\u00eau c\u1ea7u n\u1ebfu \u0111\u00e1p \u1ee9ng \u0111\u1ee7 c\u00e1c \u0111i\u1ec1u ki\u1ec7n \u0111\u00e3 n\u00eau.<\/p>\n

\n

Tr\u00e2n Tr\u1ecdng C\u1ea3m \u01a0n<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Qu\u00fd kh\u00e1ch l\u00e0 kh\u00e1ch h\u00e0ng th\u00e0nh vi\u00ean c\u1ee7a h\u1ec7 th\u1ed1ng Nh\u00e0 Thu\u1ed1c Nh\u00e2n H\u00f2a c\u00f3 th\u00f4ng tin s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 \u0111\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a, thu\u1ed1c… \u0111\u00e3 mua…<\/p>\n","protected":false},"author":64,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2033","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\n#1 Nh\u00e0 thu\u1ed1c Nh\u00e2n H\u00f2a: Ch\u00ednh s\u00e1ch - \u0111i\u1ec1u \u0111i\u1ec7n \u0111\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a t\u1ea1i Nh\u00e2n H\u00f2a<\/title>\n<meta name=\"description\" content=\"Trang ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a, \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 b\u1ea1n \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3 h\u00e0ng sau khi mua t\u1ea1i Nh\u00e0 thu\u1ed1c Nh\u00e2n H\u00f2a. 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Xem chi ti\u1ebft th\u00f4ng tin t\u1ea1i \u0111\u00e2y \u0111\u1ec3 n\u1eafm r\u00f5 th\u00f4ng tin!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/os7.letweb.net\/nhan-hoa\/chinh-sach-doi-tra-hang\" \/>\n<meta property=\"og:site_name\" content=\"Nh\u00e0 Thu\u1ed1c Nh\u00e2n H\u00f2a\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-02T09:20:23+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u01af\u1edbc t\u00ednh th\u1eddi gian \u0111\u1ecdc\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 ph\u00fat\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/os7.letweb.net\/nhan-hoa\/chinh-sach-doi-tra-hang\",\"url\":\"https:\/\/os7.letweb.net\/nhan-hoa\/chinh-sach-doi-tra-hang\",\"name\":\"#1 Nh\u00e0 thu\u1ed1c Nh\u00e2n H\u00f2a: Ch\u00ednh s\u00e1ch - \u0111i\u1ec1u \u0111i\u1ec7n \u0111\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a t\u1ea1i Nh\u00e2n H\u00f2a\",\"isPartOf\":{\"@id\":\"https:\/\/os7.letweb.net\/nhan-hoa\/#website\"},\"datePublished\":\"2019-12-20T02:37:38+00:00\",\"dateModified\":\"2025-07-02T09:20:23+00:00\",\"description\":\"Trang ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 h\u00e0ng h\u00f3a, \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 b\u1ea1n \u0111\u01b0\u1ee3c \u0111\u1ed5i tr\u1ea3 h\u00e0ng sau khi mua t\u1ea1i Nh\u00e0 thu\u1ed1c Nh\u00e2n H\u00f2a. 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