{"id":55713,"date":"2020-07-16T17:07:54","date_gmt":"2020-07-16T10:07:54","guid":{"rendered":"https:\/\/sieuthisongkhoe.com\/?page_id=55713"},"modified":"2025-07-02T14:42:30","modified_gmt":"2025-07-02T07:42:30","slug":"dieu-khoan-va-dieu-kien-su-dung","status":"publish","type":"page","link":"https:\/\/os7.letweb.net\/nhan-hoa\/dieu-khoan-va-dieu-kien-su-dung","title":{"rendered":"\u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng Nh\u00e2n H\u00f2a"},"content":{"rendered":"\t\t
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\u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u0110i\u1ec1u kho\u1ea3n chi ti\u1ebft v\u00e0 \u0110i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng t\u1ea1i Nhathuocnhanhoa.vn – H\u1ec7 th\u1ed1ng Nh\u00e0 Thu\u1ed1c Nh\u00e2n H\u00f2a<\/span><\/em><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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<\/span>\u0110i\u1ec1u kho\u1ea3n v\u00e0 \u0111i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng<\/h2>\n

Ch\u00e0o m\u1eebng Qu\u00fd kh\u00e1ch \u0111\u00ea\u0301n v\u01a1\u0301i website<\/span> Nhathuocnhanhoa.vn<\/b><\/a>, website th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed thi\u00ea\u0301t l\u1eadp v\u00e0 s\u1edf h\u1eefu b\u1edfi , th\u00e0nh l\u1eadp v\u00e0 ho\u1ea1t \u0111\u1ed9ng theo Gi\u1ea5y ch\u1ee9ng nh\u1eadn \u0111\u0103ng k\u00fd doanh nghi\u1ec7p s\u1ed1 <\/span>5801462238<\/b> do S\u1edf T\u00e0i Ch\u00ednh T\u1ec9nh L\u00e2m \u0110\u1ed3ng c\u1ea5p ng\u00e0y 03\/06\/2025.<\/span><\/p>

Xin vui l\u00f2ng \u0111\u1ecdc k\u1ef9 \u0110i\u1ec1u kho\u1ea3n va\u0300 \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch na\u0300y (sau \u0111\u00e2y g\u1ecdi l\u00e0 \u201c\u0110i\u1ec1u Kho\u1ea3n V\u00e0 \u0110i\u1ec1u Ki\u1ec7n\u201d) tr\u01b0\u01a1\u0301c khi \u0111\u1eb7t mua b\u1ea5t k\u1ef3 h\u00e0ng h\u00f3a\/d\u1ecbch v\u1ee5 n\u00e0o tr\u00ean Nhathuocnhanhoa.vn (sau \u0111\u00e2y g\u1ecdi l\u00e0 \u201cS\u1ea3n Ph\u1ea9m\u201d).<\/span><\/p>

Ph\u1ea1m vi \u00e1p d\u1ee5ng<\/b><\/p>

1.1.<\/b> \u0110i\u1ec1u Kho\u1ea3n V\u00e0 \u0110i\u1ec1u Ki\u1ec7n s\u1ebd \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho kh\u00e1ch h\u00e0ng:<\/span><\/p>

(i) Mua S\u1ea3n Ph\u1ea9m b\u00e1n tr\u00ean Nhathuocnhanhoa.vn;<\/span><\/p>

(ii) C\u00f3 nhu c\u1ea7u \u0111\u01b0\u1ee3c giao S\u1ea3n Ph\u1ea9m \u0111\u1ebfn c\u00e1c \u0111\u1ecba \u0111i\u1ec3m ph\u00f9 h\u1ee3p v\u1edbi Ch\u00ednh s\u00e1ch giao h\u00e0ng \u0111\u0103ng t\u1ea3i tr\u00ean Nhathuocnhanhoa.vn.<\/span><\/p>

1.2.<\/b> Kh\u00e1ch h\u00e0ng t\u1ea1i \u0110i\u1ec1u Kho\u1ea3n V\u00e0 \u0110i\u1ec1u Ki\u1ec7n n\u00e0y (sau \u0111\u00e2y g\u1ecdi l\u00e0 \u201cKh\u00e1ch H\u00e0ng\u201c) bao g\u1ed3m:<\/span><\/p>

(i) M\u1ecdi c\u00e1 nh\u00e2n c\u00f3 \u0111\u1ea7y \u0111\u1ee7 n\u0103ng l\u1ef1c h\u00e0nh vi d\u00e2n s\u1ef1 t\u01b0\u0300 \u0111\u1ee7 15 tu\u1ed5i tr\u1edf l\u00ean v\u00e0 c\u00f3 t\u00e0i s\u1ea3n \u0111\u1ec3 th\u1ef1c hi\u1ec7n giao d\u1ecbch mua S\u1ea3n Ph\u1ea9m tr\u00ean Nhathuocnhanhoa.vn, tr\u1eeb giao d\u1ecbch mua c\u00e1c S\u1ea3n Ph\u1ea9m ph\u1ea3i \u0111\u0103ng k\u00fd ho\u1eb7c s\u1ea3n ph\u1ea9m kh\u00e1c theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt ph\u1ea3i \u0111\u01b0\u1ee3c ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n theo ph\u00e1p lu\u1eadt \u0111\u1ed3ng \u00fd;<\/span><\/p>

(ii) M\u1ecdi t\u1ed5 ch\u1ee9c \u0111\u01b0\u1ee3c th\u00e0nh l\u1eadp v\u00e0 ho\u1ea1t \u0111\u1ed9ng h\u1ee3p pha\u0301p theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt Vi\u1ec7t Nam.<\/span><\/p>

C\u00e1ch h\u00ecnh th\u00e0nh h\u1ee3p \u0111\u1ed3ng<\/b><\/p>

2.1.<\/b> M\u1ecdi th\u00f4ng tin v\u1ec1 S\u1ea3n Ph\u1ea9m \u0111\u01b0a ra tr\u00ean Nhathuocnhanhoa.vn trong b\u1ea5t k\u1ef3 tr\u01b0\u1eddng h\u1ee3p n\u00e0o kh\u00f4ng \u0111\u01b0\u1ee3c hi\u1ec3u la\u0300 \u0111\u1ec1 ngh\u1ecb giao k\u00ea\u0301t h\u1ee3p \u0111\u1ed3ng c\u1ee7a C\u00d4NG TY TNHH D\u01af\u1ee2C PH\u1ea8M NH\u00c2N H\u00d2A \u0110\u00c0 L\u1ea0T t\u01a1\u0301i Kh\u00e1ch H\u00e0ng. C\u00e1c b\u01b0\u1edbc h\u00ecnh th\u00e0nh H\u1ee3p \u0111\u1ed3ng nh\u01b0 sau:<\/span><\/p>

B\u01b0\u1edbc 1: Kh\u00e1ch H\u00e0ng \u0111\u0103t h\u00e0ng tr\u00ean Nhathuocnhanhoa.vn (\u201c\u0110\u01a1n \u0110\u1eb7t H\u00e0ng\u201d)<\/span><\/p>

B\u01b0\u1edbc 2: Nhathuocnhanhoa.vn s\u1ebd li\u00ean h\u1ec7 tr\u1ef1c ti\u1ebfp v\u1edbi Kh\u00e1ch H\u00e0ng th\u00f4ng qua th\u00f4ng tin kh\u00e1ch h\u00e0ng cung c\u1ea5p (th\u00f4ng tin kh\u00e1ch h\u00e0ng l\u00e0 B\u1ea3o M\u1eadt) b\u1eb1ng \u0111i\u1ec7n tho\u1ea1i ho\u1eb7c tin nh\u1eafn v\u00e0 x\u00e1c nh\u1eadn c\u00e1c th\u00f4ng tin.<\/span><\/p>

M\u1ed1i quan h\u1ec7 Ng\u01b0\u1eddi B\u00e1n - Kh\u00e1ch H\u00e0ng s\u1ebd h\u00ecnh th\u00e0nh sau khi c\u00f3 tho\u1ea3 thu\u1eadn gi\u1eefa hai b\u00ean, d\u1ecbch v\u1ee5 giao h\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c ti\u1ebfn h\u00e0nh giao \u0111\u1ebfn tay Kh\u00e1ch H\u00e0ng.<\/span><\/p>

2.2.<\/b> Vi\u1ec7c Kh\u00e1ch H\u00e0ng h\u1ee7y \u0110\u01a1n \u0110\u1eb7t H\u00e0ng (n\u00ea\u0301u c\u00f3) ph\u1ea3i \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n ph\u00f9 h\u1ee3p v\u01a1\u0301i quy \u0111\u1ecbnh t\u1ea1i Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 \u0111\u0103ng t\u1ea3i tr\u00ean <\/span>Nhathuocnhanhoa.vn<\/span>.<\/span><\/p>

C\u00d4NG TY TNHH D\u01af\u1ee2C PH\u1ea8M NH\u00c2N H\u00d2A \u0110\u00c0 L\u1ea0T c\u00f3 quy\u1ec1n h\u1ee7y \u0110\u01a1n \u0110\u1eb7t H\u00e0ng trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p quy \u0111\u1ecbnh t\u1ea1i Ch\u00ednh s\u00e1ch giao h\u00e0ng \u0111\u0103ng t\u1ea3i tr\u00ean Nhathuocnhanhoa.vn. Trong tr\u01b0\u1eddng h\u1ee3p \u0110\u01a1n \u0110\u1eb7t H\u00e0ng b\u1ecb h\u1ee7y m\u1ed9t ph\u1ea7n ho\u1eb7c to\u00e0n b\u1ed9, s\u1ed1 ti\u1ec1n Kha\u0301ch Ha\u0300ng \u0111\u00e3 thanh toa\u0301n t\u01b0\u01a1ng \u1ee9ng v\u01a1\u0301i ph\u1ea7n gi\u00e1 tr\u1ecb \u0110\u01a1n \u0110\u1eb7t H\u00e0ng b\u1ecb h\u1ee7y s\u1ebd \u0111\u01b0\u1ee3c ho\u00e0n tr\u1ea3 l\u1ea1i cho Kh\u00e1ch H\u00e0ng theo quy \u0111\u1ecbnh t\u1ea1i <\/span>Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3<\/b> \u0111\u0103ng t\u1ea3i tr\u00ean Nhathuocnhanhoa.vn.<\/span><\/p>

2.3.<\/b> \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o t\u00ednh c\u00f4ng b\u1eb1ng v\u00e0 quy\u1ec1n l\u1ee3i c\u1ee7a Kha\u0301ch Ha\u0300ng la\u0300 ng\u01b0\u1eddi ti\u00eau d\u00f9ng cu\u1ed1i c\u00f9ng, Nhathuocnhanhoa.vn c\u00f3 quy\u1ec1n \u00e1p d\u1ee5ng ca\u0301c \u0111i\u1ec1u ki\u1ec7n h\u1ea1n ch\u00ea\u0301 trong vi\u1ec7c tri\u1ec3n khai ca\u0301c ch\u01b0\u01a1ng tr\u00ecnh khuy\u00ea\u0301n m\u1ea1i (\u201cCTKM\u201d), bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u01a1\u0301i h\u1ea1n \u1edf:<\/span><\/p>

(i) Gi\u01a1\u0301i h\u1ea1n v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng S\u1ea3n Ph\u1ea9m t\u1ed1i \u0111a trong m\u1ed7i CTKM m\u00e0 m\u1ed9t Kha\u0301ch Ha\u0300ng \u0111\u01b0\u1ee3c mua;<\/span><\/p>

(ii) Gi\u01a1\u0301i h\u1ea1n v\u1ec1 m\u1ee5c \u0111\u00edch mua S\u1ea3n Ph\u1ea9m, theo \u0111\u00f3 S\u1ea3n Ph\u1ea9m mua trong c\u00e1c CTKM ch\u1ec9 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 ti\u00eau d\u00f9ng, kh\u00f4ng \u0111\u01b0\u1ee3c kinh doanh, mua \u0111i ba\u0301n l\u1ea1i, ho\u1eb7c chuy\u1ec3n nh\u01b0\u1ee3ng d\u01b0\u01a1\u0301i b\u1ea5t c\u1ee9 h\u00ecnh th\u1ee9c n\u00e0o;<\/span><\/p>

(iii) C\u00e1c gi\u01a1\u0301i h\u1ea1n kh\u00e1c (n\u00ea\u0301u c\u00f3) \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh chi ti\u00ea\u0301t trong t\u01b0\u0300ng CTKM. Ca\u0301c \u0111i\u1ec1u ki\u1ec7n h\u1ea1n ch\u00ea\u0301 trong vi\u1ec7c tri\u1ec3n khai c\u00e1c CTKM sau \u0111\u00e2y g\u1ecdi l\u00e0 Ch\u00ednh s\u00e1ch khuy\u1ebfn m\u1ea1i.<\/span><\/p>

V\u00ec v\u1eady, Nhathuocnhanhoa.vn c\u00f3 quy\u1ec1n kh\u00f4ng x\u00e1c nh\u1eadn, t\u01b0\u0300 ch\u1ed1i ho\u1eb7c h\u1ee7y ho\u1eb7c thu h\u1ed3i c\u00e1c S\u1ea3n Ph\u1ea9m \u0111\u00e3 giao c\u1ee7a c\u00e1c \u0110\u01a1n \u0110\u1eb7t H\u00e0ng vi ph\u1ea1m b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o trong Ch\u00ednh S\u00e1ch Khuy\u00ea\u0301n M\u1ea1i m\u00e0 kh\u00f4ng c\u1ea7n th\u00f4ng ba\u0301o \u0111\u00ea\u0301n Kh\u00e1ch H\u00e0ng. \u0110\u1ec3 la\u0300m r\u00f5, \u0110\u01a1n \u0110\u1eb7t H\u00e0ng vi ph\u1ea1m Ch\u00ednh S\u00e1ch Khuy\u00ea\u0301n M\u1ea1i la\u0300 \u0110\u01a1n \u0110\u1eb7t H\u00e0ng do m\u1ed9t ho\u1eb7c m\u1ed9t nh\u00f3m Kh\u00e1ch H\u00e0ng c\u00f3 li\u00ean h\u1ec7 v\u01a1\u0301i nhau, s\u1eed d\u1ee5ng m\u1ed9t hay nhi\u1ec1u t\u00e0i kho\u1ea3n tr\u00ean Nhathuocnhanhoa.vn \u0111\u1ec3 \u0111\u1eb7t mua S\u1ea3n Ph\u1ea9m c\u00f3 \u00e1p d\u1ee5ng CTKM. Nhathuocnhanhoa.vn s\u1ebd s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 c\u1ee7a m\u00ecnh \u0111\u1ec3 x\u00e1c minh v\u00e0 c\u00f3 to\u00e0n quy\u1ec1n quy\u00ea\u0301t \u0111\u1ecbnh \u0110\u01a1n \u0110\u1eb7t Ha\u0300ng \u0111\u00f3 c\u00f3 vi ph\u1ea1m Ch\u00ednh S\u00e1ch Khuy\u00ea\u0301n M\u1ea1i hay kh\u00f4ng.<\/span><\/p>

Gi\u00e1 c\u1ea3 v\u00e0 thanh to\u00e1n<\/b><\/h2>

3.1<\/b>. Gi\u00e1 c\u1ee7a S\u1ea3n Ph\u1ea9m c\u00f3 th\u1ec3 \u0111\u00e3 bao g\u1ed3m ho\u1eb7c ch\u01b0a bao g\u1ed3m thu\u00ea\u0301 gi\u00e1 tr\u1ecb gia t\u0103ng v\u00e0 \u0111\u01b0\u1ee3c m\u00f4 t\u1ea3 c\u1ee5 th\u1ec3 tr\u00ean trang gi\u01a1\u0301i thi\u1ec7u S\u1ea3n Ph\u1ea9m.<\/span><\/p>

Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, gi\u00e1 c\u1ee7a S\u1ea3n Ph\u1ea9m kh\u00f4ng bao g\u1ed3m ph\u00ed v\u1eadn chuy\u1ec3n. Chi ph\u00ed v\u1eadn chuy\u1ec3n \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh c\u1ee5 th\u1ec3 t\u1ea1i <\/span>Ch\u00ednh s\u00e1ch giao h\u00e0ng \u0111\u0103ng t\u1ea3i tr\u00ean Nhathuocnhanhoa.vn<\/b>.<\/span><\/p>

3.2.<\/b> Kh\u00e1ch H\u00e0ng thanh to\u00e1n gi\u00e1 tr\u1ecb c\u1ee7a \u0110\u01a1n \u0110\u1eb7t H\u00e0ng theo quy \u0111\u1ecbnh t\u1ea1i Ch\u00ednh s\u00e1ch thanh to\u00e1n \u0111\u0103ng t\u1ea3i tr\u00ean Nhathuocnhanhoa.vn tr\u01b0\u01a1\u0301c khi nh\u1eadn S\u1ea3n Ph\u1ea9m c\u1ee7a \u0110\u01a1n \u0110\u1eb7t Ha\u0300ng \u0111\u00f3. Khi Kh\u00e1ch H\u00e0ng nh\u1ea5n (click) va\u0300o \u00f4 \u201cThanh toa\u0301n\u201d \u0111\u1ec3 ti\u00ea\u0301n h\u00e0nh thanh to\u00e1n \u0110\u01a1n \u0110\u1eb7t H\u00e0ng c\u00f3 ngh\u0129a la\u0300 (i) Kh\u00e1ch H\u00e0ng x\u00e1c nh\u1eadn \u0111\u00e3 ra\u0300 soa\u0301t th\u00f4ng tin \u0110\u01a1n \u0110\u1eb7t H\u00e0ng; v\u00e0 (ii) Kh\u00e1ch H\u00e0ng \u0111\u1ed3ng y\u0301 la\u0300 \u0110i\u1ec1u Kho\u1ea3n Va\u0300 \u0110i\u1ec1u Ki\u1ec7n s\u1ebd \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng cho giao d\u1ecbch mua S\u1ea3n Ph\u1ea9m trong \u0110\u01a1n \u0110\u1eb7t H\u00e0ng \u0111\u00f3.<\/span><\/p>

3.3<\/b>. Nhathuocnhanhoa.vn c\u00f3 quy\u1ec1n t\u01b0\u0300 ch\u1ed1i ch\u1ea5p nh\u1eadn cho Kh\u00e1ch H\u00e0ng thanh to\u00e1n b\u1eb1ng th\u1ebb t\u00edn d\u1ee5ng trong m\u1ed9t s\u1ed1 tr\u01b0\u1eddng h\u1ee3p theo quy\u00ea\u0301t \u0111\u1ecbnh c\u1ee7a Nhathuocnhanhoa.vn.<\/span><\/p>

3.4.<\/b> \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o an to\u00e0n thanh to\u00e1n, Kh\u00e1ch H\u00e0ng l\u01b0u \u00fd:<\/span><\/p>

(i) Ch\u1ec9 th\u1ef1c hi\u1ec7n thanh toa\u0301n tr\u1ef1c tuy\u00ea\u0301n t\u1ea1i c\u1eeda s\u1ed5 li\u00ean k\u00ea\u0301t t\u01b0\u0300 Nhathuocnhanhoa.vn chuy\u1ec3n \u0111\u00ea\u0301n;<\/span><\/p>

(ii) S\u1eed d\u1ee5ng va\u0300 b\u1ea3o qu\u1ea3n th\u1ebb (th\u1ebb t\u00edn d\u1ee5ng, th\u1ebb ATM, th\u1ebb mua h\u00e0ng\u2026) va\u0300 th\u00f4ng tin ta\u0300i kho\u1ea3n\/th\u00f4ng tin th\u1ebb c\u1ea9n th\u1eadn;<\/span><\/p>

(iii) Kh\u00f4ng cho ng\u01b0\u1eddi kha\u0301c m\u01b0\u1ee3n ho\u1eb7c s\u1eed d\u1ee5ng th\u1ebb \u0111\u1ec3 mua ha\u0300ng t\u1ea1i Nhathuocnhanhoa.vn. Ngay khi pha\u0301t hi\u1ec7n giao d\u1ecbch pha\u0301t sinh b\u1ea5t th\u01b0\u1eddng na\u0300o t\u1ea1i Nhathuocnhanhoa.vn, Kha\u0301ch Ha\u0300ng c\u1ea7n li\u00ean h\u1ec7 ngay v\u01a1\u0301i trung t\u00e2m ch\u0103m s\u00f3c Kha\u0301ch Ha\u0300ng c\u1ee7a Nhathuocnhanhoa.vn \u0111\u1ec3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd k\u1ecbp th\u1eddi;<\/span><\/p>

(iv) Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, v\u01a1\u0301i th\u1ebb t\u00edn d\u1ee5ng\/ghi n\u1ee3 qu\u1ed1c t\u00ea\u0301, Kha\u0301ch H\u00e0ng vui l\u00f2ng kh\u00f4ng \u0111\u1ec3 l\u1ed9 s\u1ed1 CVV\/CVC\/CSC (la\u0300 m\u00e3 s\u1ed1 b\u1ea3o m\u1eadt, b\u1ed9 ba k\u00ed t\u1ef1 s\u1ed1 \u0111\u01b0\u1ee3c in \u1edf m\u1eb7t sau c\u1ee7a th\u1ebb) \u0111\u1ec3 b\u1ea3o m\u1eadt th\u00f4ng tin th\u1ebb;<\/span><\/p>

Giao nh\u1eadn s\u1ea3n ph\u1ea9m<\/b><\/p>

4.1.<\/b> S\u1ea3n Ph\u1ea9m s\u1ebd \u0111\u01b0\u1ee3c giao \u0111\u00ea\u0301n \u0111\u1ecba ch\u1ec9 Kh\u00e1ch H\u00e0ng y\u00eau c\u1ea7u trong \u0110\u01a1n \u0110\u1eb7t H\u00e0ng v\u00e0o th\u1eddi gian quy \u0111\u1ecbnh t\u1ea1i <\/span>Ch\u00ednh s\u00e1ch giao h\u00e0ng<\/b> \u0111\u0103ng t\u1ea3i tr\u00ean <\/span>Nhathuocnhanhoa.vn<\/b> ho\u1eb7c v\u00e0o th\u1eddi gian Kh\u00e1ch H\u00e0ng y\u00eau c\u1ea7u \u0111\u01b0\u1ee3c nh\u1eadn h\u00e0ng v\u01a1\u0301i \u0111i\u1ec1u ki\u1ec7n th\u1eddi gian giao h\u00e0ng n\u00e0y ph\u1ea3i ph\u00f9 h\u1ee3p v\u01a1\u0301i Ch\u00ednh s\u00e1ch giao h\u00e0ng \u0111\u00f3.<\/span><\/p>

Trong tr\u01b0\u1eddng h\u1ee3p Kh\u00e1ch H\u00e0ng mu\u1ed1n thay \u0111\u1ed5i \u0111\u1ecba ch\u1ec9 nh\u1eadn S\u1ea3n Ph\u1ea9m th\u00ec Kh\u00e1ch H\u00e0ng ph\u1ea3i g\u1ecdi \u0111i\u1ec7n th\u00f4ng b\u00e1o l\u1ea1i cho Trung T\u00e2m CSKH t\u00ean v\u00e0 s\u1ed1 \u0111i\u1ec7n tho\u1ea1i li\u00ean l\u1ea1c c\u1ee7a ng\u01b0\u1eddi \u0111\u01b0\u1ee3c Kh\u00e1ch H\u00e0ng ch\u1ec9 \u0111\u1ecbnh nh\u1eadn S\u1ea3n Ph\u1ea9m c\u0169ng nh\u01b0 \u0111\u1ecba ch\u1ec9 nh\u1eadn S\u1ea3n Ph\u1ea9m. Ng\u01b0\u1eddi \u0111\u01b0\u1ee3c Kh\u00e1ch H\u00e0ng ch\u1ec9 \u0111\u1ecbnh nh\u1eadn S\u1ea3n Ph\u1ea9m tr\u00ean \u0110\u01a1n \u0110\u1eb7t H\u00e0ng ho\u1eb7c b\u1eb1ng \u0111i\u1ec7n tho\u1ea1i nh\u01b0 quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u 4.1 na\u0300y \u0111\u01b0\u1ee3c g\u1ecdi chung l\u00e0 \u201cNg\u01b0\u1eddi Nh\u1eadn H\u00e0ng\u201d.<\/span><\/p>

Khi \u0111\u01b0\u1ee3c Nhathuocnhanhoa.vn y\u00eau c\u1ea7u, Ng\u01b0\u1eddi Nh\u1eadn H\u00e0ng ph\u1ea3i xu\u1ea5t tr\u00ecnh gi\u1ea5y t\u1edd t\u00f9y th\u00e2n nh\u01b0 Ch\u1ee9ng minh nh\u00e2n d\u00e2n\/Th\u1ebb c\u0103n c\u01b0\u01a1\u0301c c\u00f4ng d\u00e2n\/H\u1ed9 chi\u00ea\u0301u \u0111\u1ec3 nh\u00e2n vi\u00ean giao h\u00e0ng ki\u1ec3m tra tr\u01b0\u01a1\u0301c khi nh\u1eadn h\u00e0ng.<\/span><\/p>

4.2<\/b>. Ng\u01b0\u1eddi Nh\u1eadn H\u00e0ng ph\u1ea3i ki\u1ec3m tra S\u1ea3n Ph\u1ea9m v\u00e0 k\u00fd v\u00e0o Phi\u00ea\u0301u giao h\u00e0ng khi nh\u1eadn S\u1ea3n Ph\u1ea9m.<\/span><\/p>

R\u1ee7i ro v\u00e0 quy\u1ec1n s\u1edf h\u1eefu S\u1ea3n Ph\u1ea9m s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n cho Kh\u00e1ch H\u00e0ng t\u01b0\u0300 th\u1eddi \u0111i\u1ec3m Ng\u01b0\u1eddi Nh\u1eadn H\u00e0ng k\u00fd v\u00e0o Phi\u00ea\u0301u giao h\u00e0ng. Kh\u00e1ch H\u00e0ng c\u1ea7n gi\u1eef l\u1ea1i Phi\u00ea\u0301u giao h\u00e0ng \u0111\u1ec3 \u0111\u1ed1i so\u00e1t ho\u1eb7c \u0111\u1ec3 gi\u1ea3i quy\u00ea\u0301t c\u00e1c v\u1ea5n \u0111\u1ec1 c\u00f3 th\u1ec3 ph\u00e1t sinh li\u00ean quan \u0111\u00ea\u0301n S\u1ea3n Ph\u1ea9m (n\u00ea\u0301u c\u00f3). Sau th\u1eddi h\u1ea1n \u0111\u1ed5i tr\u1ea3 S\u1ea3n Ph\u1ea9m quy \u0111\u1ecbnh t\u1ea1i Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 \u0111\u0103ng t\u1ea3i tr\u00ean Nhathuocnhanhoa.vn, c\u00e1c v\u1ea5n c\u00f3 th\u1ec3 ph\u00e1t sinh li\u00ean quan \u0111\u1ebfn S\u1ea3n Ph\u1ea9m (n\u1ebfu c\u00f3) s\u1ebd \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo <\/span>Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh<\/b> \u0111\u0103ng t\u1ea3i tr\u00ean Nhathuocnhanhoa.vn.<\/span><\/p>

\u0110\u1ed5i, tr\u1ea3 s\u1ea3n ph\u1ea9m<\/b><\/p>

Vi\u1ec7c \u0111\u1ed5i, tr\u1ea3 S\u1ea3n Ph\u1ea9m \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo c\u00e1c quy \u0111\u1ecbnh t\u1ea1i<\/span> Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3<\/b><\/a> \u0111\u0103ng t\u1ea3i tr\u00ean Nhathuocnhanhoa.vn.<\/span><\/p>

\u0110i\u1ec3m th\u01b0\u1edfng v\u00e0 \u0111\u1ed5i \u0111i\u1ec3m<\/b><\/p>

Quy \u0111\u1ecbnh v\u1ec1 t\u00edch l\u0169y va\u0300 quy \u0111\u1ed5i \u0111i\u1ec3m th\u01b0\u1edfng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo ch\u00ednh s\u00e1ch c\u1ee5 th\u1ec3 c\u1ee7a Nhathuocnhanhoa.vn t\u1ea1i t\u01b0\u0300ng th\u1eddi \u0111i\u1ec3m.<\/span><\/p>

Nhathuocnhanhoa.vn khuy\u00ea\u0301n kh\u00edch Kha\u0301ch Ha\u0300ng \u0111\u0103ng ky\u0301 ta\u0300i kho\u1ea3n tr\u00ean Nhathuocnhanhoa.vn \u0111\u1ec3 ti\u1ec7n theo d\u00f5i l\u1ecbch s\u1eed giao d\u1ecbch, nh\u1eadn th\u00f4ng tin c\u1eadp nh\u1eadt v\u1ec1 h\u00e0ng h\u00f3a, c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u00ea\u0301n m\u1ea1i, h\u01b0\u1edfng ca\u0301c \u01b0u \u0111\u00e3i \u0111\u1ed1i v\u01a1\u0301i kh\u00e1ch h\u00e0ng th\u00e2n thi\u00ea\u0301t\u2026<\/span><\/p>

Ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 x\u1eed l\u00fd khi\u1ebfu n\u1ea1i<\/b><\/p>

7.1.<\/b> Trong tr\u01b0\u1eddng h\u1ee3p c\u00f3 b\u1ea5t k\u1ef3 th\u1eafc m\u1eafc hay khi\u00ea\u0301u n\u1ea1i n\u00e0o, bao g\u1ed3m nh\u01b0ng kh\u00f4ng gi\u01a1\u0301i h\u1ea1n \u1edf ch\u1ea5t l\u01b0\u1ee3ng h\u00e0ng h\u00f3a\/d\u1ecbch v\u1ee5, vi\u1ec7c giao S\u1ea3n Ph\u1ea9m, th\u00e1i \u0111\u1ed9 c\u1ee7a nh\u00e2n vi\u00ean giao h\u00e0ng, vi\u1ec7c \u0111\u1ed5i\/ tr\u1ea3 S\u1ea3n Ph\u1ea9m \u2026 Kha\u0301ch Ha\u0300ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 v\u01a1\u0301i Trung t\u00e2m ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng (\u201cTrung T\u00e2m CSKH\u201c) theo email <\/span>nhathuocnhanhoadl@gmail.com<\/span>. Khi li\u00ean h\u1ec7 v\u01a1\u0301i Trung T\u00e2m CSKH, Kh\u00e1ch H\u00e0ng ph\u1ea3i cung c\u1ea5p s\u1ed1 \u0110\u01a1n \u0110\u1eb7t H\u00e0ng ghi trong email ho\u1eb7c tin nh\u1eafn x\u00e1c nh\u1eadn \u0110\u01a1n \u0110\u1eb7t H\u00e0ng m\u00e0 Nhathuocnhanhoa.vn g\u1eedi cho Kh\u00e1ch H\u00e0ng. Trung T\u00e2m CSKH s\u1ebd ti\u00ea\u0301p nh\u1eadn v\u00e0 ph\u1ea3n h\u1ed3i l\u1ea1i cho Kh\u00e1ch H\u00e0ng trong th\u1eddi gian s\u01a1\u0301m nh\u1ea5t.<\/span><\/p>

7.2<\/b>. Khi c\u00f3 nhu c\u1ea7u b\u1ea3o h\u00e0nh h\u00e0ng h\u00f3a, Kh\u00e1ch H\u00e0ng c\u00f3 th\u1ec3 tham kh\u1ea3o v\u00e0 t\u00ecm hi\u1ec3u c\u00e1c quy \u0111\u1ecbnh c\u1ee7a Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh \u0111\u0103ng t\u1ea3i tr\u00ean Nhathuocnhanhoa.vn.<\/span><\/p>

B\u1ea3o m\u1eadt th\u00f4ng tin<\/b><\/h2>

8.1<\/b>. Quy \u0111\u1ecbnh v\u1ec1 b\u1ea3o m\u1eadt th\u00f4ng tin c\u1ee7a Kha\u0301ch Ha\u0300ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo<\/span> Ch\u00ednh s\u00e1ch b\u1ea3o m\u1eadt v\u00e0 chia s\u1ebb th\u00f4ng tin<\/b><\/a> ri\u00eang \u0111\u0103ng t\u1ea3i tr\u00ean Nhathuocnhanhoa.vn.<\/span><\/p>

Gi\u1edbi h\u1ea1n tr\u00e1ch nhi\u1ec7m<\/b><\/p>

Trong m\u1ecdi tr\u01b0\u1eddng h\u1ee3p, Nhathuocnhanhoa.vn kh\u00f4ng ch\u1ecbu tr\u00e1ch nhi\u1ec7m \u0111\u1ed1i v\u01a1\u0301i m\u1ecdi thi\u1ec7t h\u1ea1i\/m\u1ea5t m\u00e1t\/t\u1ed5n th\u1ea5t\/h\u01b0 h\u1ecfng m\u00e0 Kh\u00e1ch H\u00e0ng ph\u1ea3i ch\u1ecbu sau th\u1eddi \u0111i\u1ec3m r\u1ee7i ro \u0111\u01b0\u1ee3c chuy\u1ec3n t\u1eeb Nhathuocnhanhoa.vn SANG Kh\u00e1ch H\u00e0ng, tr\u01b0\u0300 khi do l\u1ed7i c\u1ee7a Nhathuocnhanhoa.vn g\u00e2y ra.<\/span><\/p>

\u0110i\u1ec1u kho\u1ea3n chung<\/b><\/p>

10.1.<\/b> Ca\u0301c quy \u0111\u1ecbnh \u0111\u01b0\u1ee3c d\u1eabn chi\u00ea\u0301u trong \u0110i\u1ec1u Kho\u1ea3n Va\u0300 \u0110i\u1ec1u Ki\u1ec7n n\u00e0y l\u00e0 m\u1ed9t ph\u1ea7n kh\u00f4ng th\u1ec3 t\u00e1ch r\u1eddi c\u1ee7a \u0110i\u1ec1u Kho\u1ea3n Va\u0300 \u0110i\u1ec1u Ki\u1ec7n n\u00e0y.<\/span><\/p>

10.2.<\/b> Nhathuocnhanhoa.vn v\u00e0 Kh\u00e1ch H\u00e0ng c\u00f3 tr\u00e1ch nhi\u1ec7m th\u1ef1c hi\u1ec7n m\u1ecdi ngh\u0129a v\u1ee5 quy \u0111\u1ecbnh t\u1ea1i \u0110i\u1ec1u Kho\u1ea3n Va\u0300 \u0110i\u1ec1u Ki\u1ec7n n\u00e0y.<\/span><\/p>

10.3<\/b> N\u00ea\u0301u b\u1ea5t k\u1ef3 n\u1ed9i dung n\u00e0o c\u1ee7a ca\u0301c \u0110i\u1ec1u Kho\u1ea3n Va\u0300 \u0110i\u1ec1u ki\u1ec7n n\u00e0y b\u1ecb b\u1ea5t k\u1ef3 c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n xem l\u00e0 v\u00f4 hi\u1ec7u ho\u1eb7c kh\u00f4ng th\u1ec3 th\u1ef1c hi\u1ec7n to\u00e0n b\u1ed9 ho\u1eb7c m\u1ed9t ph\u1ea7n, th\u00ec t\u00ednh hi\u1ec7u l\u1ef1c c\u1ee7a c\u00e1c n\u1ed9i dung kha\u0301c trong \u0110i\u1ec1u Kho\u1ea3n Va\u0300 \u0110i\u1ec1u ki\u1ec7n n\u00e0y s\u1ebd kh\u00f4ng b\u1ecb \u1ea3nh h\u01b0\u1edfng.<\/span><\/p>

10.4.<\/b> \u0110i\u1ec1u Kho\u1ea3n Va\u0300 \u0110i\u1ec1u Ki\u1ec7n n\u00e0y v\u00e0 m\u1ecdi v\u1ea5n \u0111\u1ec1 ph\u00e1t sinh trong quan h\u1ec7 h\u1ee3p \u0111\u1ed3ng gi\u1eefa Nhathuocnhanhoa.vn v\u00e0 Kh\u00e1ch H\u00e0ng s\u1ebd \u0111\u01b0\u1ee3c hi\u1ec3u va\u0300 \u0111i\u1ec1u ch\u1ec9nh theo quy \u0111\u1ecbnh c\u1ee7a lu\u1eadt ph\u00e1p Vi\u1ec7t Nam. M\u1ecdi tranh ch\u1ea5p, kh\u00e1c bi\u1ec7t, khi\u00ea\u0301u n\u1ea1i ph\u00e1t sinh t\u01b0\u0300\/ho\u1eb7c li\u00ean quan \u0111\u00ea\u0301n n\u1ed9i dung c\u1ee7a \u0110i\u1ec1u Kho\u1ea3n Va\u0300 \u0110i\u1ec1u Ki\u1ec7n n\u00e0y s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i quy\u00ea\u0301t th\u00f4ng qua th\u01b0\u01a1ng l\u01b0\u1ee3ng tr\u00ean tinh th\u1ea7n thi\u1ec7n ch\u00ed trong v\u00f2ng ba m\u01b0\u01a1i (30) nga\u0300y. N\u00ea\u0301u kh\u00f4ng th\u1ec3 gi\u1ea3i quy\u00ea\u0301t trong th\u1eddi h\u1ea1n ba m\u01b0\u01a1i (30) ng\u00e0y n\u00e0y, tranh ch\u1ea5p, khi\u00ea\u0301u n\u1ea1i tr\u00ean c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u00ea\u0301t t\u1ea1i c\u01a1 quan t\u00f2a a\u0301n c\u00f3 th\u1ea9m quy\u1ec1n.<\/span><\/p>

\u00a0<\/p> <\/div>\n <\/div>\n<\/div>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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